The world is growing exponentially, and so does the digital industry. Businesses are always on the lookout for ways to get more bang for their buck. AI chatbots have transformed how companies interact with customers and their overall operations.
According to OutGrow, 57% of businesses say using an AI chatbot boosts their ROI while keeping costs low. And to our surprise, there are different types of chatbots.
As we move into 2024, chatbots aren’t just a fad; they’re a must-have tool. Keep reading about nine different types of chatbots that can help your business stay on top.
Types of Chatbots in 2024
Based on the features and functionality of chatbots, there are different AI chatbots.
1. AI-powered Chatbots
As the name indicates, AI-powered chatbots use advanced algorithms to understand the user’s queries and give contextually correct answers. AI-powered chatbots offer a high level of personalization and answers like humans.
These types of chatbots can help in:
- Customer support
- Creating high-quality content
A few emerging AI chatbots include ChatFAI, Janitor, and Replika.
2. Rule-based Chatbots
As the name indicates, rule-based chatbots work on pre-defined rules, assist visitors, and provide relevant responses. Rule-based chatbots are designed to handle anticipated scenarios. Here is what you can do with rule-based chatbots:
- Basic support to small enterprise
- Track records
- Provide updates
- Answer FAQs
3. Hybrid Chatbots
The third type of chatbot combines AI-driven and rule-based systems to offer a versatile approach to user interaction. Due to its nature, these types of chatbots can handle complex situations and give answers using decision trees and predefined rules.
Using a hybrid chatbot, you can give:
- Quick response to customers through live chats
- Give updates to visitors
- Thorough and detailed response to patients
4. Menu-based Chatbots
You’ve encountered menu-based chatbots more often. But do you know where?
Menu-based chatbots simplify the user journey on websites and other online platforms. These buttons on the user interface ensure a seamless online experience.
The menu-based chatbots have pre-determined menu options, meaning these bots have a ready-made knowledge base. The user then chooses the menu button that best suits their needs and specifications.
You can use menu-based chatbots for the following purposes:
- Chatbots on different blogs i.e., food blogs and education websites
- Customer support
- Automatic menus for tech
5. Entertainment Chatbots
Entertainment chatbots are highly specific for entertainment, making the user experience more fun online.
Unlike other chatbots, these types of chatbots aim to engage the users through interactive games. Entertainment chatbots have applications in the following industries:
Read out the benefits of AI text-based games to make free time extra fun.
6. Marketing and Sale
Chatbots for sales and marketing are designed to interact directly with consumers. They increase sales conversion rates and assist in producing leads. By marketing your products and brand, it achieves this.
These types of chatbots expedite customer service and improve the shopping experience. They greatly help industries like e-commerce and SaaS by making marketing and sales tasks much more efficient.
These types of chatbots can help in:
- Customer engagement
- Save time and cost
- Analyze and predict data
7. Generative AI Chatbots
Instead of working on predefined models, generative AI chatbots understand a user’s query and answer in real time. These chatbots offer a highly personalized experience.
Generative AI chatbots can assist in:
- Enhanced gaming experience
- Seamless online banking
- Voice generation
- Fun and entertainment
8. Voice Chatbots
For your convenience, some AI chatbots interact through spoken language. Voice chatbots use Natural Language Processing (NLP) to mimic human dialogue and provide effortless communication. You can use voice chatbots in the following businesses:
- Customer support
- Healthcare
- Customer support
- E-commerce
Learn 11 different type of AI voice generators.
9. Skills Chatbots
Skill chatbots use voice and text inputs to carry out user orders. They can also be used for various functions, such as making calls and playing music. The chatbot’s voice command function comes in handy when people need to get information or do tasks rapidly without being dependent on face-to-face encounters.
These chatbots can help in:
- Appointment scheduling
- Lead generation
- Boost customer engagement
Read about conversational chatbots and how you can utilize them.
That’s not the end. We’ve an all-in-one AI chatbot for you that can be your virtual assistant. From collecting creative ideas to having a personalized chat with you, this AI tool has everything that you need. Scroll down to learn how ChatFAI can assist you.
ChatFAI – Multipurpose Chatbot
Pumped up to get help from chatbots to make your life easier? Look no further, as we have recommendations for you.
ChatFAI is a multipurpose AI chatbot that can take the hassle out.
You can use this chatbot to:
- Brainstorm ideas for your biz
- Craft tailored strategies
- Get personalized advice from expert chatbots
- Craft content with enhanced storytelling
- Spend quality time with AI chatbots
- Help in homework
To learn more about ChatFAI, this comprehensive guide has everything you need to start.
Pricing
Don’t miss out on the opportunity and get started with ChatFAI. The AI chatbot offers free and paid plans to stay ahead.
Free Plan – $0
For free, you can send 100 monthly messages, four simultaneous chats, and limited memory usage.
Basic Package – $8.25 Monthly ($99 Yearly)
You can send 1500 monthly messages, limited memory, and ten simultaneous chats.
Premium Package – $24.17 ($290 Yearly)
5000 messages per month, good memory, and ten simultaneous chats.
Deluxe Package – $49.17 Monthly ($590 Yearly)
Unlimited messages, maximum memory, and 50 simultaneous chats.
Wrap Up
There are different types of chatbots specialized to make life easier. These include AI-powered chatbots, entertainment bots, generative AI chatbots, and the list goes on.
All these different chatbots have one goal, which is to make human life easier.
Which chatbot would work best for your business? We recommend using ChatFAI, as it’s SUPER SIMPLE to use.
FAQs
What Type of AI Is a Chatbot?
There are different types of chatbots, and AI-based chatbots are one of them. These chatbots use advanced algorithms to answer users’ queries.
Is ChatGPT a Chatbot?
Yes, ChatGPT is an AI chatbot that uses NLP to understand input, give contextually correct answers, and help you complete your tasks.
What Are the Different Types of Chatbots?
There are different types of chatbots. These include:
- Menu-based chatbots
- Generative AI chatbots
- Rule-based chatbots
- Entertainment chatbots
- Marketing and sales bots
Is Siri a Type of Chatbot?
Yes, Siri is a skill-based chatbot that answers text and voice commands.
What Are the Three Types of Chatbots?
According to research, the three types of chatbots are:
- Rule-based chatbots
- AI chatbots
- Hybrid chatbots
Which Chatbot is Best?
Although every chatbot has unique features and capabilities, AI chatbots are the best of all. They are simple and easy to use, and you can get updated information.