Getting assistance in your native language while shopping online is not a distant thing. It’s possible now to chat in your native language. Multilingual chatbots are transforming the customer’s experience by offering personalized support.
With the tech industry growing insanely, multilingual communication is crucial. Stats show that 69% of customers prefer chatbots for exactly this reason. They want answers fast, in their own language, without the wait.
If you’re an online business trying to reach a global audience, having a multilingual chatbot isn’t just a nice to have; it’s essential.
To make your life easier, we’ve compiled 7 multilingual chatbots leading the way and promise to keep the language barrier at bay.
Multilingual Chatbots and Why They Are Important
We live in a global village where restricting your business to one country or region will be a trade for loss, right? Multilingual chatbots can help you better serve your customers and turn them into life-long buddy.
But how does it work?
A multilingual chatbot is a computer program that can comprehend multiple languages. After receiving input, the chatbot processes it using Natural Language Processing (NLP) and answers the queries. You usually spot them while purchasing from an international brand, and the bot pops up on the screen to assist you in your language.
You might not have command over different languages unless you’re a polyglot (are you one of those superhumans?) That’s why Multilingual chatbots are important.
These chatbots can help in:
Learn everything that you need to know about different types of chatbots.
7 Leading Multilingual Chatbots
Next, we have 7 multilingual chatbots that help companies reach new markets and speak to customers in their native languages.
ChatFAI
ChatFAI is a leading multilingual chatbot that lets you chat with characters from movies, shows, and real life. What’s more exciting? There’s no language barrier, as you can create characters who know different languages.
Utilizing advanced algorithms, this multilingual chatbot makes the conversation more alive and natural. Some key features that you must look up to are as follows:
Learn the ins and outs of ChatFAI to get the maximum out of AI chatbot.
ChatFAI as a Multilingual Chatbot
Now that you know how to use ChatFAI, knowing how to use, lets find some key features of ChatFAI as multilingual support:
- Customize chatbot in multiple languages
- Train chatbot to different conditions and scenarios
- Integrate on the website using the ChatFAI API key
- Customized conversations
- Trained chatbot in all languages
- Learn a new language at your own pace
Pricing
ChatFAI offers free and paid plans to cater to a large audience.
- The free plan includes 100 monthly messages, four simultaneous chats, and limited memory usage.
- The basic package includes 1500 monthly messages, limited memory, and ten simultaneous chats. It costs $8.25 monthly and $99 yearly.
- The premium package includes 5000 messages per month and ten simultaneous chats for $24.17 monthly or $290 yearly.
- The deluxe package includes unlimited messages, maximum memory, and 50 simultaneous chats for only $49.17 monthly or $590 yearly.
Chatling
The next one on the list is Chatling, which allows you to integrate a multilingual chatbot on websites. It was primarily developed to enhance your business reach and provide the best experience to your customers. Chatling is available 24/7.
Here are the benefits you’ll get using this bot:
- You can train your bot in 50+ languages
- Train your chatbot to different scenarios
- Customize your chatbot
Pricing
Chatling has a free plan with 35 message credits. And the plans range from $15 to $299 a month.
Gemini
Gemini is a multilingual chatbot that works on the prompt. From being an expert in English to knowing native-level Japanese, you can ask the multilingual chatbot to play the role, and it’ll do so. Here are the benefits you’ll get with Gemini:
- Trained in all the languages
- Lets you integrate with websites using the Bard API key
- Can learn a language at your own pace
Pricing
Integrated with Google Bard, Gemini is free to use.
Bing
Powered by ChaGPT-4, Bing is a multilingual chatbot that precisely answers the user’s queries and improves customer experience. You can customize the responses according to your business’ tone. Bing offers the following features:
- Allow web-searching
- Advanced text analysis
- Customized conversational modes
Pricing
Bing is free to use. However, it restricts you to 300 conversations a day.
ChatGPT
ChatGPT has earned its name as an AI chatbot that knows EVERYTHING. And it’s getting more sophisticated every passing day. ChatGPT also works on prompt engineering and processes users’ queries to answer them. So, the more advanced and to-the-point your prompt is, the more good results you’ll get.
Here’s how ChatGPT, as a multilingual chatbot, can assist you:
- Learn a new language
- Translate all the languages
- Understand and provide contextually correct answers
Pricing
You can get ChatGPT Plus for a month for $20.
Learn how to use ChatGPT as a free virtual assistant.
ZenoChat
ZenoChat by TextCortex is a multilingual conversational AI chatbot with multiple business applications. It has a browser application and an extension that can be integrated with websites. Here are the top features that stand out ZenoChat:
- Support text in 25 different languages
- Adjust the tone of voice according to your brand
- Allow Customization
Pricing
ZenoChat offers both free and paid plans. The paid plans offer unlimited access and range from $15.19 to $83.99 a month.
Intercom
Another cool multilingual chatbot on the list is Intercom. The bot is designed to foster a client’s relationship via smooth messaging. You can choose the chatbot according to your needs, from task chatbot, custom chatbot, and resolution chatbot. Here’s what you’ll get with Intercom:
- Support 45 different languages
- Offers multichannel support
- Understand the context and provide tailored responses
Pricing
Intercom offers three plans from $39 to $139.
Conclusion
With the boom of IoT, users’ needs have changed, too. Multilingual chatbots are designed to make the online experience easier and more approachable, whether it is shopping, entertainment, or learning.
Using a multilingual chatbot can provide hassle-free service. However, chatbots also have multiple disadvantages. So, ensure you know their benefits and drawbacks before integrating them into your system.
Which tool would you try first? We suggest getting started with ChatFAI for a smooth experience.
FAQs
Can a Chatbot Talk in Different Languages?
Yes, multilingual chatbots are trained to understand and talk in multiple languages. They are designed to provide users with a seamless online experience.
What Is a Linguistic Chatbot?
ChatFAI is a prominent multilingual chatbot that can help you learn a language, translate content into different languages, and make your life easier.
What Are the 4 Types of Chatbots?
With advancements in technology and user demand, multiple chatbots exist. The 4 types of chatbots are”
- Rule-based chatbots
- AI chatbots
- Multilingual chatbots
- Voice-enabled chatbots
How to Build a Multilingual Chatbot?
A multilingual chatbot builder named Rasa can help you make your bot. According to Rasa community forum, there are multiple methods to create a multilingual chatbot like;
Train multiple Rasa models, each for a different language. You can use the same training data but provide translations for each language. You will need to create language-specific NLU and response templates for each language.
Does ChatGPT Work in Other Languages?
ChatGPT understands and answers almost all major languages, including English, French, German, Arabic, Chinese, Japanese, Portuguese, etc.